Scottish Borders Council, working with key partners from the Health & Social Care and Community Planning partnerships, is confirming plans to re-open What Matters Hub drop-in sessions on a phased basis over the next few months in line with government guidance.
The sessions have been unavailable during the COVID-19 pandemic with advice on health and social care services being provided through multi-agency Community Assistance Hubs accessed through the Council’s 0300 100 1800 number.
As restrictions ease, however, plans are now being made to reopen them on a phased basis. The aim is to have weekly hubs available in Hawick, Galashiels, Duns, Kelso, Peebles and Eyemouth by the end of September 2021.
The first to open is Hawick with drop-in sessions and appointments now available every Thursday from 12noon-3pm within the Live Borders Heart of Hawick venue.
To support COVID-19 guidelines, anyone attending will be asked to wear a face mask, use the hand sanitiser provided and observe social distancing. They will also be required to provide contact details in line with Test and Protect requirements. A one-way system will be in operation and people may be asked to sit in a waiting area until staff are available to see them. They are asked not to attend if they, a family member or close contact has any COVID-19 symptoms or has recently tested positive for the virus.
For more information and to keep up to date with the latest regarding the phased opening of the What Matters Hubs, visit: www.scotborders.gov.uk/whatmattershubs or call 0300 100 1800 (Option 1).