NHS Borders is set to open a new GP Walk‑In Clinic in Hawick, improving access to urgent primary care for people across the Borders.
The service, which will be funded as part of a national Scottish Government initiative, will provide same‑day assessment for minor illness and urgent care needs without the need for an appointment.
Subject to final approval and preparations the pilot service is due to open at the end of April 2026 within Hawick Community Hospital.
The clinic will operate Monday to Friday, giving people easier access to clinical assessment for issues that need attention the same day but are not an emergency.
People will be seen by a multidisciplinary team which may include:
GPs
Advanced Nurse Practitioners
Staff Nurses
On arrival people will be assessed and either treated within the clinic or signposted to the most appropriate service such as their own GP practice, community pharmacy or the Emergency Department at the Borders General Hospital if necessary.
The clinic is designed to complement existing NHS Borders services, not replace them, by helping manage urgent demand, reduce pressure on practices and improve access times for patients.
The new walk-in clinic fits with our Clinical Strategy to make sure that Primary and Community services are the first point of contact for most people, supporting early intervention and ensuring people can easily access the right care at the right time.
As part of the pilot we will carefully check how patients feel about the service, how it affects waiting times and how it works alongside existing GP and urgent care services.
Work is now underway at pace to set this facility up and we will share further updates, including a confirmed launch date, as plans progress.
